Shipping Policy
At Sereynia, we aim to deliver your orders in a timely and reliable manner. Please review our Shipping Policy below.
Order Processing Time
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Orders are processed within 1–3 business days after payment confirmation
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Orders are not processed or shipped on weekends or public holidays
Shipping Locations
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We currently ship within the United Arab Emirates
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International shipping may be available in the future
Delivery Time
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Estimated delivery time within UAE is 3–7 business days
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Delivery times may vary due to location, courier delays, or unforeseen circumstances
Shipping Fees
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Shipping charges (if applicable) will be calculated and displayed at checkout
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Free shipping promotions may be offered from time to time
Order Tracking
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Once your order has been shipped, tracking information will be provided via email or WhatsApp, if available
Delays
Sereynia is not responsible for delays caused by:
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Courier service disruptions
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Weather conditions
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Incorrect or incomplete shipping information provided by the customer
Incorrect Address
Please ensure your shipping details are accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Store Name: Sereynia
Address: Warsan 1, International City, Dubai, UAE
Phone / WhatsApp: +971 56 369 7806
Email: info.feelnao@gmail.com