Privacy Policy

At Sereynia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect the following information:

  • Personal details such as your name, email address, phone number, and shipping address

  • Payment information (processed securely by third-party payment providers)

  • Order history and customer support communications

  • Device information such as IP address, browser type, and cookies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your orders, inquiries, or promotions

  • Improve our website, products, and services

  • Prevent fraud and ensure secure transactions

3. Sharing Your Information

We do not sell or rent your personal information. Your data may be shared only with trusted third parties such as:

  • Payment gateways

  • Shipping and delivery partners

  • Shopify and related service providers

These parties use your information only to perform services for our store.

4. Cookies

Our website uses cookies to improve your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure.

6. Your Rights

You have the right to access, update, or request deletion of your personal information. To do so, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

8. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Store Name: Sereynia
Address: Warsan 1, International City, Dubai, UAE
Phone: +971 56 369 7806
Email: info.feelnao@gmail.com